Frequently Asked Questions

Orders

How do I place an order?

Choose a product, pick a pack size, and select Add to Cart or Buy Now. At checkout, enter your details and shipping address to confirm the order — no account is required.

Do I need an account to order?

No. You can check out as a guest. Creating a free account lets you save addresses and see all your orders in one place.

I placed an order as a guest. Can I still see it later?

Yes — use Track Order with your order number and the email or phone you used at checkout.

Shipping

How can I track my order?

Every order gets a unique order number. Use it on the Track Order page, or in My Orders if you’re signed in. Once a courier is assigned you’ll also receive a shipping email with the tracking ID.

How long does delivery take, and what does shipping cost?

We ship all over India, with delivery typically taking 2–4 business days after dispatch. Shipping is ₹50 within Tamil Nadu and ₹100 elsewhere in India (see current rates on the Shipping Information page — they can change, so that page is the source of truth).

Products

How do I choose a product variant?

Each product page lists the available pack sizes. Selecting one updates the price, MRP and discount shown, and the size you pick stays attached to that item in your cart.

What is in each product?

The full ingredient list is printed on every product page, taken directly from the packaging.

Payments

What payment methods are supported?

All orders are paid online at checkout via our payment gateway — cards, UPI, netbanking and wallets. Cash on Delivery is not available at this time.

Returns

What is the return or refund process?

Returns are accepted within 7 days of delivery. Full details, including who covers return shipping and how refunds are processed, are on the Returns & Refunds page.